Support


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Game FAQ

Hello all! This thread is a list of commonly ask questions and their responses. While this is in no way exhaustive, please consult with this FAQ before asking for further support either here in #support , in chat in the …

2 4766 June 25, 2020
How do I increase my credit rating?

Short answer: Lower your debt to asset ratio (have more assets than debts), have positive cashflow, and strong profit margins. Airline age also plays a small role. Long answer: It’s complicated. You will not get to AAA…

1 2457 October 5, 2019
About the Support category

Need help with the game? Ask here. Please be specific with your questions and try your best to explain what your problem is. Provide any relevant information that will assist others in helping you, such as your airline…

3 277 July 28, 2019
Can I set the amount of initial cash myself?
4 69 August 1, 2023
IFS rating dropping
6 60 July 29, 2023
All flights cancelled
4 74 June 7, 2023
Some aircraft don't fly
2 50 June 4, 2023
Account suspended
3 105 April 16, 2023
Two of my planes don't fly
6 63 April 7, 2023
Route transmission does not work
4 84 February 19, 2023
Aircraft with error in location
1 59 February 7, 2023
Awareness Plateau
2 66 January 27, 2023
In-Flight Service Configurations
5 131 January 22, 2023
The country of the airport is incorrect
5 49 January 22, 2023
KXK location error
2 61 January 8, 2023
A/C without registration
4 79 December 25, 2022
In flight service
6 92 December 16, 2022
Route scheduling
7 91 December 13, 2022
Why don't I have any passengers?
7 120 December 10, 2022
Am I doing anything wrong?
2 92 November 30, 2022
Sorting Menu Gates
1 55 November 24, 2022
Flight with 0 estimated pax
3 81 November 16, 2022
Deleted my airline, can I use same iata again?
2 96 November 16, 2022
Am I doing right?
4 78 November 12, 2022
Aircraft stuck in a airport
2 82 October 31, 2022
Monthly deductions
3 95 October 1, 2022
You cannot delete a cabin configuration that is assigned to an aircraft
2 98 September 20, 2022
Aircraft "Error" locatoin
1 86 August 25, 2022
Lease error
3 77 August 7, 2022
CEO name
3 95 August 3, 2022