Support
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Game FAQ
Hello all! This thread is a list of commonly ask questions and their responses. While this is in no way exhaustive, please consult with this FAQ before asking for further support either here in #support , in chat in the … |
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2 | 13671 | June 25, 2020 |
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How do I increase my credit rating?
Short answer: Lower your debt to asset ratio (have more assets than debts), have positive cashflow, and strong profit margins. Airline age also plays a small role. Long answer: It’s complicated. You will not get to AAA… |
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1 | 3784 | October 5, 2019 |
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About the Support category
Need help with the game? Ask here. Please be specific with your questions and try your best to explain what your problem is. Provide any relevant information that will assist others in helping you, such as your airline… |
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3 | 862 | July 28, 2019 |
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Gate Auto Renewal Doesn't Work
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1 | 156 | May 30, 2026 |
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Error de configuración
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1 | 151 | May 19, 2026 |
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Route error with flying internationally
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2 | 250 | September 19, 2025 |
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Export to Excel function
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2 | 389 | May 15, 2025 |
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Auction market abuse
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7 | 1574 | May 2, 2020 |
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Can't assign aircraft?
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0 | 589 | May 31, 2020 |
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Recover account
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2 | 420 | February 28, 2025 |
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Renewing Lease
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1 | 287 | February 5, 2025 |
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Used Aircraft Auction HAVE BEEN MISUSED!
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2 | 394 | December 4, 2024 |
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How do taxes work in game
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1 | 352 | November 21, 2024 |
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Does local time mean airport local time
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3 | 413 | November 21, 2024 |
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Airline Awarness decreases for no reason
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1 | 317 | November 21, 2024 |
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Route Marketing page error
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2 | 332 | November 13, 2024 |
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IFE and IFS setup for planes
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1 | 355 | November 6, 2024 |
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Game keeps loading for long periods of times
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2 | 330 | October 17, 2024 |
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One trip is shorter than the other fir some reason
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4 | 425 | October 8, 2024 |
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Loan on my account which is not mine - Airline is COMPASS, BNE based
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5 | 456 | September 2, 2024 |
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Error?
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1 | 302 | September 10, 2024 |
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Fleet error
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1 | 335 | August 20, 2024 |
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New airline with same name
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1 | 377 | August 11, 2024 |
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Help! I might be going under
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2 | 444 | June 9, 2024 |
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Aircraft Transfer Problem
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2 | 401 | June 5, 2024 |
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Long haul scheduling
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1 | 437 | May 5, 2024 |
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Flights not operating
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2 | 400 | April 20, 2024 |
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Got a Blue triangle next to Route
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3 | 475 | February 22, 2024 |
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Flight Frequencies All Messed Up And 24 Hour Revenue Showing 0
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3 | 523 | January 1, 2024 |
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Can I set the amount of initial cash myself?
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4 | 541 | August 1, 2023 |
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