Support


Topic Replies Views Activity
Game FAQ

Hello all! This thread is a list of commonly ask questions and their responses. While this is in no way exhaustive, please consult with this FAQ before asking for further support either here in #support , in chat in the …

2 376 June 25, 2020
How do I increase my credit rating?

Short answer: Lower your debt to asset ratio (have more assets than debts), have positive cashflow, and strong profit margins. Airline age also plays a small role. Long answer: It’s complicated. You will not get to AAA…

1 363 October 5, 2019
About the Support category

Need help with the game? Ask here. Please be specific with your questions and try your best to explain what your problem is. Provide any relevant information that will assist others in helping you, such as your airline…

3 96 July 28, 2019
Stuck Aircraft
3 35 October 15, 2020
YCG (Castlegar)incorrect time zone
0 20 October 7, 2020
Long haul flights won't schedule
1 35 October 6, 2020
Total for lease pre-payment
5 66 October 4, 2020
Aircraft Delivery
2 42 September 29, 2020
Didn't Receive a Plane
3 42 September 28, 2020
Information not clear
2 58 September 25, 2020
Wrong information
4 78 September 25, 2020
Aircraft Error
2 41 September 17, 2020
Won Auction Aircraft Not Appearing In Fleet?
3 35 September 19, 2020
Termination Lease Payment
2 45 September 15, 2020
Gate Utilization Doubling
2 49 September 4, 2020
Aircraft "Error" appearing again in test
4 43 September 4, 2020
How much are you charged for not having the right amount of slots?
1 63 August 23, 2020
Flights queuing up as empty
1 65 August 23, 2020
Route Marketing
4 88 August 26, 2020
MGW Airport IATA Code Error
2 63 August 3, 2020
Schedule of Route Scheduling
1 81 August 1, 2020
Changed name, same awareness
1 51 August 1, 2020
Aircraft in error
3 65 August 4, 2020
No flights even though active schedule
3 56 August 4, 2020
YKA (Kamloops Airport) wrong location
2 62 July 19, 2020
Aircraft in error for 5 days
2 54 July 19, 2020
Test Game - Issues with leasing gates
1 48 July 9, 2020
Transfer Flight Issue
2 97 May 7, 2020
Testing auction issue
6 185 July 3, 2020
Awareness
1 68 June 27, 2020